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privacy policy

Hotel Grand Seasons welcomes you to its website and looks forward to establishing a trusting and meaningful relationship with you. We respect your privacy. We have created this Privacy Policy in order to better familiarize you with the nature of the information we collect from visitors of our website as well as potential hotel guests. Also, we explain the ways in which Hotel Grand Seasons uses this information to better serve the needs of our guests.

information collection and use

Hotel Grand Seasons (hereinafter referred to as “Grand Seasons, we, our, us and the Hotel”) assures you that we will do our best to ensure the privacy and security of your personal information, we shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

While making a reservation on www.hotelgrandseasons.com (hereinafter referred to as “the Site”), personal information will be gathered. “Personal information” is the information you provide voluntarily including (but not limited to) full name, address, telephone number, e-mail address, and credit card information. This information is submitted to our booking partner. Grand Seasons and our booking partner WILL NOT sell or distribute any personal information about you. Such personal information shared with us shall be entitled to privacy and kept confidential.

Information is collected on the Site for: personal identification, to complete hotel reservations, and to allow use to contact you for customer service purposes. E-mail addresses are collected to send e-mail confirmations of the booking reservation, and you will not receive any unsolicited e-mails as a result of making a reservation on our site. If you choose to book a reservation or create a guest profile, your personal information will be used to make and confirm your reservation and to customize and enhance your visit to our Hotel in the future. Your personal information will not be used for any other purpose.

protection of information

Grand Seasons is committed to safeguarding your personal information. We use the most secure encryption technology, in order to create an experience and atmosphere that is comfortable and free of worry.

To make your reservation planning more convenient, we use what is known as a “cookie,” which allows the system to temporarily remember your travel dates and preferences during each visit to the Site. Cookies are not programs that will corrupt your computer or damage your files. The cookie used does not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.
If you do not wish to accept cookies while using our Site, please consult your Internet browser settings for more information. However, please keep in mind that if you decide to decline cookies while visiting www.hotelgrandseasons.com, you may not be able to complete certain transactions.

children’s privacy & parental consent

This Site is not intended to be used by anyone under the age of 18. We firmly request that all users of this Site and associated links be 18 years old and above. In case, the Hotel unknowingly receives personal information or other data from an under-aged user, we promise we will not knowingly provide this information to any third party for any purpose whatsoever. At the same time, if the Hotel is unable to verify the user’s age or is provided with falsified information, the Hotel cannot be held responsible for disclosing the provided information.

site security

Hotel Grand Seasons is committed to protecting the privacy of our website visitors. We want you to feel confident and comfortable about using our Site to plan and purchase your rooms and/or suites, so we are devoted to protecting the information we collect. All personal information you provide is encrypted and secure.

governing laws & jurisdiction

Our privacy policy and the conditions stated here are governed by the laws in force in India.

your consent to this privacy policy

Continued use of the Site and associated links indicates your understanding, agreement and consent to the terms stated within this privacy policy; the same condition applies if the Site is used to submit information on the behalf of anyone other than yourself. The Hotel relieves itself from responsibility to the user if the Site is used without acceptance of the terms stated within this privacy policy.

policy modifications

The Hotel reserves the right to make any changes to this Privacy Policy at any time without prior notice to visitors of the Site. Notice of changes will be published on this page.

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